1. Responsible Gambling Advertising

Jennifer Shatley Responsible gambling is about using gambling for fun and entertainment’s sake. Gambling can become problematic when patrons use it as a source of income or when they gamble with more money than they can afford to lose. Responsible gambling programs are really about prevention. We have published our Office of Responsible Gambling Progress Report 2019/2020. The annual progress report measures and tracks progress as we deliver on the Strategic Plan 2018-2021. It helps hold the Office accountable for the goals we have set ourselves in the plan. Responsible gambling info: every single gambling site should a page with advice and information, as well as links to related organisations and help services. The American Association of Psychiatry. If you reside in another state, services may be located through the National Council on Problem Gambling’s website at www.ncpgambling.org. The ECPG Website is designed to provide information on education and treatment programs and services created and/or administered by the Evergreen Council on Problem Gambling.

NYRAbets is committed to promoting responsible wagering by its account holders. NYRAbets and its affiliate The New York Racing Association, Inc. have partnered with organizations, including the National Council on Problem Gambling (“NCPG”) and the New York State Office of Alcoholism and Substance Abuse Services (“New York State HOPEline”), to address issues of compulsive and pathological gambling and have developed a comprehensive program to ensure account holders wager responsibly.

Account Access

It is NYRAbets’ policy not to accept wagers from underage gamblers and to limit account access to the account holder. Account holders must provide their identity, age and principal place of residence, all of which are verified through a third party information services company, upon establishing an account. Each account holder must be able to provide proper identification (account number and personal identification number) to ensure only the account holder can access his or her account.

Self-Exclusion

888 Responsible offers information about responsible gaming practices, dealing with problem gambling, preventing underage gambling. Parents can learn how to identify if their teenage son or daughter might have a problem related to gambling, while players can take the self-assessment to test to determine their gambling habits, learn how to keep out of debt and learn how to play responsibly.

Individuals with a gambling problem may choose to voluntarily exclude themselves from wagering at NYRA racetracks by making a request for self-exclusion. Please note: PURSUANT TO NEW YORK STATE GAMING COMMISSION REGULATIONS, ANY PERSON WHO REQUESTS TO BE EXCLUDED FROM NYRABETS WILL BE EXCLUDED FROM ALL NEW YORK STATE GAMING ACTIVITIES AND FACILITIES, INCLUDING: CASINOS, HORSE RACING TRACKS, OFF-TRACK BETTING FACILITIES, VIDEO LOTTERY GAMING AND INTERACTIVE FANTASY SPORTS ACTIVITIES. A list of the specific gaming facilities and activities can be found on the self-exclusion form.

In order to self-exclude, customers must fill out the New York State approved request for self-exclusion form that can be downloaded HERE

Please follow ALL instructions on the form. Forms that are missing information will be rejected. Once completed, please mail the form to:
Aqueduct Racetrack
Attn: Telebet Manager
110-00 Rockaway Blvd.
Jamaica, New York 11417

Problem Gambling Assistance

If you suspect that you or someone you know may have a problem related to gambling, or for additional information, please contact one of the following resources available 24 hours a day, seven days a week:

· NCPG’s national toll-free Problem Gambling Hotline at 1-800-522-4700 or website at www.ncpgambling.org.

· The New York State Office of Alcoholism and Substance Abuse Services HOPEline at 1-877-8-HOPENY or website at www.oasas.ny.gov.

Upon calling NCPG’s national help line you will be routed instantly to the call center that has responsibility for your geographic area. Each call center has resources specifically tailored to the needs of individuals affected by compulsive or pathological gambling.

NYRAbets reserves the right to refuse to accept wagers from any person for any reason.

The US gaming industry is ever-growing and evolving. Most recently, the dramatic increase of online gaming means more people have access to gaming. Problem gambling is a reality for 2-4% of Americans, with young adults developing gambling problems often at a rate two to three times
higher than adults.

Problem gambling has wide-ranging impact from financial to mental health issues, affecting family members, friends, coworkers, and employers. The good news is that the concept of Responsible Gambling continues to grow and evolve in an effort to protect players and promote responsible play.

Clinically driven, award-winning, and customizable solutions

From prevention to administration to crisis intervention, we can build a program that best fits your needs. Our success is built on over 30 years of clinical best practice and innovation experience that have led to award-winning results. We continue to expand our Responsible Gambling solutions to answer the distinct needs of different industry sectors and populations. Our experience and expertise means you work with an industry leader to see results and improve lives.

Problem Gambling & Specialized Helpline Services

Our multichannel, multilingual helpline services are available 24/7 for problem gamblers and concerned others. Callers immediately connect with a counselor who understands the impact of problem gambling.

Case Management and Relapse Prevention Support Program that provides phone counseling for problem gamblers and their families.

Our Clinical Training increases treatment provider capabilities and our Responsible Gambling Training engages all stake­holders working within the gambling industry. In-person and webinar options available.

Operation and staffing of on-site Responsible Gambling Information Centers directly on casino gaming floors.

Our Public Awareness Programs include plan development, promotional materials, and website and social media management. To increase prevention, we offer evidence-based programs for students teaching the facts and risks about gambling.

We offer full Program Administration of state funded treatment programs. Our services include everything from authorization of clinical sessions to reimbursement of services and everything in between.

Employee Assistance Programs (EAPs) for the Gambling Industry

Customized EAPs for gaming organizations and employees to address the specific risks and issues industry employees may encounter.

Our commitment to providing high-quality clinically driven, impactful Responsible Gambling solutions is recognized in the industry. We are proud to have been awarded special recognition of our demonstrated expertise and excellence:

• 2016: Joanna Franklin Award for Direct Service from the National Council on Problem Gambling
• 2014: Innovative Treatment and Outreach Award from the California Office of Problem Gambling

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